Get in Touch With Us
Got a question about a review, spotted something that needs updating, or want to flag a concern about one of the sites we cover? This page explains how to reach our editorial team and what kind of enquiries we can help with.
The Best Way to Contact Our Team
Email is the most reliable way to reach us. Send your message to [email protected] and a member of the team will read it personally — we don't rely on automated replies to stand in for a real answer. Include a short summary of what your message is about so we can route it to the right person and get back to you faster. We aim to respond within a couple of working days, though it can take a little longer during busier periods.
What We Can Help With
We cover crypto casinos for a US audience, with a particular focus on no KYC casinos, supported coins, licensing, and payout speed. Common reasons readers get in touch include:
- Questions about a specific casino — asking how a bonus works, what its wagering requirements are, or whether a site accepts a particular coin.
- Corrections — flagging outdated bonus terms, a licence that's changed, or a coin that's no longer supported. Crypto casino terms shift often, and we'd rather hear about it from a reader than leave it wrong.
- No KYC and verification queries — clarifying what "no KYC" actually means at a given site, and where verification may still apply above certain withdrawal thresholds.
- Legal and state-eligibility questions — we can point you to general information, but we don't provide legal or tax advice; for anything specific to your state or situation, a qualified professional is the right person to ask.
- Feedback on our rankings — if you think our methodology has missed something relevant, we want to know. Our ranking approach is explained on each review, and reader input helps us keep it sharp.
- Partnership or editorial enquiries — if you represent a crypto casino or an affiliate network and want to discuss a listing, introduce yourself and outline the details.
If You're Concerned About Your Own Gambling, or Someone Else's
If you're worried about your gambling habits, or those of someone close to you, please say so in your message — we'll point you towards support resources rather than treat it as a routine enquiry. You can also contact the National Problem Gambling Helpline directly at 1-800-GAMBLER, which offers confidential support around the clock. Bear in mind that offshore crypto casinos, including many of the sites reviewed on this site, don't always offer the same self-exclusion tools or player protections that US state-regulated operators are required to provide, so it's worth checking what a specific site actually offers before relying on it.
Before You Write In: A Few Things Worth Knowing
Some questions come up often enough that we can answer them here rather than making you wait for a reply:
- We don't offer legal or tax advice. Crypto casinos serving US players are typically licensed offshore, in places like Curaçao or Anjouan, rather than by any US regulator. Their legal status for US players sits in a grey area that varies by state, and any tax questions about winnings or crypto gains should go to a qualified professional, not to us.
- We don't manage individual accounts. We're an independent review and comparison site, not the casinos themselves. If you have a dispute over a withdrawal, a bonus, or your account, that needs to go through the casino's own support channel first.
- Every reader interacting with our content must meet the applicable age minimum — 18 or 21 depending on the site and state — and confirm they're of legal age to gamble before engaging with any operator we cover.
What Happens Once You've Sent a Message
A real person reads every email that comes in. If your enquiry relates to a specific review — for example something covered on our Trusted Non GamStop Casinos UK page — let us know which page you mean so we can check the relevant details quickly. We aim to reply within two working days; if your question needs research before we can answer properly, we'll tell you that rather than leave you waiting without explanation.
Why Your Feedback Matters
Crypto casino terms, bonus structures, and licensing details change more often than most other gambling verticals, so reader feedback is one of the ways we keep our reviews accurate between updates. If something you read here didn't match what you experienced when checking a casino yourself, we want to know — it helps other readers as much as it helps us.
Thank you for taking the time to reach out. We read everything that comes through, and we look forward to hearing from you.